Shipping Policy
Do you offer complimentary shipping?
Yes — we’re delighted to offer complimentary standard shipping on contiguous U.S. orders of $100 or more.
To qualify, your order total must be $100+ after discounts and before tax.
When will my order ship?
Every order is prepared with care.
Most orders ship within 1–2 business days (Monday–Friday).
Orders placed after 2:00 PM CT or on weekends will begin processing the next business day.
You’ll receive a tracking email the moment your order is on its way.
Can I ship to a PO Box?
Yes — standard delivery is available for PO Box addresses.
Please note that expedited services may require a physical street address.
Do you ship outside the U.S.?
We proudly ship to select international destinations.
Shipping rates and delivery estimates are calculated at checkout.
Please note: customs duties and import taxes vary by country and are the responsibility of the recipient.
Which shipping options are available?
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Standard Shipping (Complimentary on $100+)
Typically arrives within 5–8 business days.
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Expedited Ground
Typically arrives within 3–5 business days.
A faster option for an additional fee (delivery estimates shown at checkout). -
Express 2-Day Delivery
Arrives in 2 business days from shipment
Faster option for an additional fee (delivery estimates shown at checkout).
(Monday–Friday; weekends & holidays excluded).
Is return shipping complimentary?
If your item arrives damaged or defective, we will gladly provide a complimentary return label.
For returns based on personal preference (color, feel, etc.), a small fee for the prepaid return label will be deducted from your refund.
Exchanges receive a complimentary return label, always.
We’re here to help.
For assistance with your order, delivery, returns, or exchanges:
📧 support@luxeya.com
Our team will respond with care, attention, and delight.